ATTENTION PARENTS (PLEASE READ) MAR 18 - APR 20, 2020 OFFICE UPDATE
To our Parents and Patients,
As healthcare professionals, the health and well being of our patients, staff, and their families has always been, and still remains our top priority. We are experiencing an unprecedented chain of events around the world, and difficult decisions are being made in an effort to protect our community.
After careful consideration, we have come to the conclusion that we must temporarily cancel all non-emergent dental cases in our office beginning Wednesday, March 18, 2020, due to the COVID-19 pandemic and the governor’s workforce reduction mandate.
We have implemented these changes in appointments with guidance from the American Dental Association. We feel this is the safest measure to take to protect our patients, our staff, and our community. Our goal is to reopen on Monday, April 6th, but as you know, this event has an ever-changing landscape. We promise to keep you, our valued patients and parents, informed of any changes via our Facebook page, as well as by phone or email.
We will have a modified set of hours of operation, which at the present moment will be 9am – 3pm starting, Wednesday, March 18. During these hours we will have our front desk team here only and they will be contacting parents, answering phones and returning calls.
If during the next 2 ½ weeks your child has a true DENTAL/ORTHODONTIC EMERGENCY, which would include any or all of the following: pain, infection (swelling of the mouth or face), or trauma please call our office number at tel:315-637-6961 and either speak to a member of our front desk team, or if it is outside of our modified office hours, please select the prompt that will connect you with the doctor oncall.
While most in-office Orthodontic appointments will need to be rescheduled with Dr. Arcuri, we are still able to keep the phone consultations that are scheduled. Also, call the office if you/your child has an orthodontic issue that is causing pain/discomfort to see if we should see you/your child in the office soon. If you could send a picture as well it will be very helpful in figuring out the appropriate course of action.
We are implementing a process to complete virtual (online based) new patient evaluations that will allow you to have Dr. Arcuri check your/your child’s orthodontic situation in the next week. This allows you to get the smile/bite assessed before our office fully opens back up. Doing that will facilitate your/your child’s Orthodontic treatment starting up after the pandemic situation is behind us, and the local and national restrictions are lifted (more details to follow.)
We will be attempting to contact all parents in the days to follow regarding rescheduling their child’s upcoming appointments. We are doing everything we can to ensure your safety and exceed the governmental rules in order to protect your health.
From our entire team, we want to thank you for your patience and understanding during this unpredictable time. It is our honor and privilege to serve your child’s dental and orthodontic needs, and we look forward to seeing you all soon. Please stay safe & healthy and don't forget to brush your teeth!
The Doctors, Management and Staff of Pediatric Dentistry & Family Orthodontics
Children are special and their dental care should be too!
Is to provide the highest quality in Pediatric Dental and Orthodontic treatment while making every experience enjoyable and fun for our patients!
Over 55 Years Of Combined Experience
Our doctors are able to develop a customized plan for your child's dental and orthodontic needs and create Great Smiles, Faces and Self-Esteem for your child!
Is to detect developing problems early and focus on properly timed treatment to enhance each child's smile, bite, and overall dental health.
Schedule An Appointment For A Consultation.
Your Dental Experience
Here at Pediatric Dentistry and Family Orthodontics, we take pride in promoting a fun experience for your children. Our unique nautical decor includes a real boat where children can sit behind the wheel for adventures on the high sea and our treatment rooms feature flat screen TV's and DVD players!
Request An Appointment
The first step toward achieving a beautiful, healthy smile is to schedule an appointment. To schedule an appointment, please complete and submit the request form below. Our scheduling coordinator will contact you soon to confirm your appointment.
Please note this form is for requesting an appointment. If you need to cancel or reschedule an existing appointment, or if you require immediate attention, please contact our practice directly.
We Participate With
We are in-network with the following insurance companies, but accept self-pay and patients of all insurance plans.