Effective Date: [January 1, 2024]
At Pediatric Dentistry & Family Orthodontics (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pediatricdent.com, or provide us with personal information in our office.
By using our services or website, you agree to the terms outlined here.
1. Information We Collect
a. Personal Information (Office or Online Forms):
When you contact us through our website, book an appointment, or visit our office, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Insurance information
- Date of birth
- Medical and dental history
b. Website Usage Information (via Cookies and Analytics):
We may use cookies and similar tracking technologies to collect:
- IP address
- Browser type and version
- Device and OS information
- Pages visited and duration
- Referring URLs and general location (based on IP)
We use a cookie consent mechanism that allows you to accept or decline non-essential cookies. You can adjust your preferences at any time via our Cookie Preferences Page.
2. How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Provide dental and orthodontic care
- Communicate with you about services, reminders, or updates
- Process insurance claims and payments
- Improve website functionality and user experience
- Comply with HIPAA, legal, and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share it with:
- Authorized healthcare providers involved in your treatment
- Insurance providers for claims
- HIPAA-compliant service vendors (e.g., web host, analytics, email providers)
- Legal or regulatory bodies when required by law
4. Cookies and Your Preferences
We use cookies for:
- Website functionality
- Anonymous usage analytics
- Embedded media and third-party services
Upon visiting our website, you will be asked to set cookie preferences. You may accept or decline non-essential cookies, and revisit those choices any time at this link.
5. Data Security
We implement industry-standard safeguards for data protection, both online and offline. No system is fully immune from breach; if you suspect a privacy issue, contact us immediately.
6. Your Rights
You have the right to:
- Request access to your personal or health information
- Correct inaccurate records
- Request a copy of your dental/medical file (subject to verification)
- Withdraw consent or opt out of non-essential communications or tracking
To make a request, email us at: adminmanager@pediatricdent.com
7. Third-Party Links
Our website may contain links to third-party services (e.g., payment portals, YouTube, social media). We are not responsible for the privacy policies or security practices of those sites.
8. Children’s Privacy
We do not knowingly collect personal data from children without verified parental or guardian consent. All information collected is solely for the purpose of providing dental or orthodontic care.
9. HIPAA / Protected Health Information
We understand that as a dental and orthodontic practice, some of the personal information we collect may qualify as “Protected Health Information” (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) when it is created, received, stored, or transmitted in connection with certain electronic transactions.
We are committed to protecting your privacy and maintaining the security of your health information.
- We will use and disclose your PHI only for treatment, payment, and healthcare operations, and as otherwise permitted or required by law under HIPAA.
- We maintain appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of PHI.
- You have rights regarding your PHI: you may request access to your records, request amendments, obtain an accounting of disclosures, and ask that communications be directed through alternative means.
- We require that our business associates (third-party vendors who handle PHI on our behalf) are bound by written agreements to meet HIPAA standards.
- In the event of a breach of unsecured PHI, we will comply with all applicable breach notification requirements under HIPAA.
If you have questions about our handling of your PHI or wish to exercise any of your rights under HIPAA, please contact our office.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date” listed above.
11. Contact Us
Pediatric Dentistry & Family Orthodontics
5538 N Burdick St
Fayetteville, NY 13066
Phone: 315-637-6961
Email: adminmanager@pediatricdent.com
Website: https://pediatricdent.com
*For information on how we support accessibility for all users, please see our Accessibility Statement.